Support

We're here to help.

Need a hand with Tripmi? Email us any time at [email protected] and we'll get back to you as soon as we can.

Frequently asked questions

How do I create a trip?

Tap New Trip, set your budget, then choose a destination, dates, who's traveling, your interests and pace. Tripmi's AI builds a full itinerary and city guide in seconds.

What is Tripmi Pro?

Tripmi Pro unlocks unlimited AI trip generation and premium features. You can subscribe from within the App.

How do I restore my subscription?

Open the App, go to Profile and tap Restore Purchases. Make sure you're signed in with the same Apple ID used for the original purchase.

How do I cancel my subscription?

Subscriptions are managed by Apple. Go to Settings → your Apple ID → Subscriptions on your device, select Tripmi and cancel. You'll keep access until the end of the current billing period.

Are the itineraries accurate?

Itineraries and guides are AI-generated and meant as a helpful starting point. Always double-check opening hours, prices, visas and travel advisories from official sources before you go.

How do I delete my account or data?

Open Profile in the App and choose to delete your account. This removes your associated data from our servers. You can also email us at [email protected].

Voice notes & documents

Voice recordings are stored on your device. Documents you attach are kept with your trip so you always have your tickets and reservations handy.

Still need help?

Reach out at [email protected] — we'd love to hear from you.